Rhondda County Borough Council: 01443 425 002

Phone Rhondda Council on their main contact number 01443 425 002 for support regarding any enquiries about council tax and benefit claims in either the English or the Welsh language.


About the Welsh Council

Rhondda Cynon Taf Council governs the Welsh county borough that shares its name, consisting of five valleys: the Rhondda Fawr and Fach, Cynon, Taff and Ely Valleys on top of a number of towns and villages away from the hills. The council is responsible for the public services and environmental upkeep in the Welsh borough while also collecting tax from its residents.


Council Tax and Housing Benefits – 01443 425 002

You can phone Rhondda Valley council on their local housing benefits contact number 01443 425 002 for further information about your tax band. For instance, callers can ask a representative to calculate their council tax band prior to moving to the area if they already know the value of the house that they are moving to. Furthermore, you will qualify for a council tax exemption if you are part of a household where everyone is full-time education but is essential that you visit Rhondda council for the required form in person. Callers can ask for information regarding the welfare benefits available to them on this number but may have to book an appointment at a citizen’s advice bureau or local job centre for in-depth information about their entitlements. You should get in touch with the council to discuss whether you can claim for housing benefit to reduce the cost of your rent on top of a council tax reduction.


Environmental Services – 01443 425 001

Contact Rhondda Council on their environmental services telephone number 01443 425 001 if you have any enquiries about the waste disposal services, highways and drainage facilities in your area. For instance, callers can report a missed bin collection on this number before requesting an additional recycling bin for your home. Moreover, you can report a case of fly-tipping or environmental vandalism when speaking to a council representative on the above helpline.


Call Costs and Contact Hours

The Rhondda Council helpline uses a geographic contact numbers meaning that callers will only be charged the same standard per-minute rate as any other local call from a mobile or landline telephone anywhere in the UK. The council can be contacted during the typical working week as it operates its helpline during the opening hours of 8.30-5pm Monday to Friday.


Key Rhondda Council Contact Numbers – at a glance

Rhondda Council Department UK Contact Number
24/7 Payment Line 01443 425 000
Environmental Services 01443 425 001
Council Tax & Housing Benefits 01443 425 002
Adult Social Services 01443 425 003
Regeneration & Planning 01443 425 004
General Enquiries & Education 01443 425 005
Children’s Social Services 01443 425 006


Write to the Council

If you would prefer to send a letter detailing your written complaint or enquiry then you should write to the county borough council by using their Welsh postal address:

The Pavilions,
Cambrian Park,
Clydach Vale,
Mid Glamorgan,
CF40 2XX,